Better is subjective! In this article, we define better tools as finding suppliers to assist you with tools that can get the job done, appropriately and at the right cost.
This ultimately boils down to supplier expertise.
- Does the supplier have direct connection with the manufacturer?
- Is the supplier able to adequately explain the tools?
- Can the supplier tell you what really makes the difference in performance?
Many a time, suppliers in Singapore tend to push the cheapest product, saying you can do anything with it. But face it, at the end of the day - if it doesnt work, the only person who will regret it is you.
Transactional supply companies are a bad choice for your purchase choice.
Making the difference : Value Added Services
Several suppliers in Singapore consider providing more - value added services and support that go beyond a credit card swipe. Here are some examples:
- Technical advise that comes from the factory is important. Lots of cheaper companies like to disguise their lack of expertise with saying the tool is able to do everything. It is most important to look out for manufacturer intent.
- SINGLAS calibration offering is also a meaningful differentiator — tools arrive with certification ensuring measurements meet ISO requirements, which is often mandatory for aerospace, medical device manufacturing, and precision engineering audits. You can rarely find these
- Repair of tools is also rare. Watch out for suppliers that tell you its always cheaper to replace your tools!
